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eSure Cover is a Juristic Representative of Royale Crowns Financial Services, an authorised Financial Services Provider (FSP No.: 52845).
All insurance products and services are offered under the regulatory framework of Royale Crowns Financial Services
Approved Financial Products
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- CATEGORY ICATEGORY I
- Long-Term Insurance subcategory ALong-Term Insurance subcategory A
- Short-Term Insurance Personal LinesShort-Term Insurance Personal Lines
- Long-Term Insurance subcategory B1Long-Term Insurance subcategory B1
- Long-term insurance subcategory B2Long-term insurance subcategory B2
- Long-term Insurance subcategory B2-ALong-term Insurance subcategory B2-A
- Long-term Insurance subcategory B1-ALong-term Insurance subcategory B1-A
- Short-Term Insurance Personal Lines A1Short-Term Insurance Personal Lines A1
- Long-Term Insurance subcategory CLong-Term Insurance subcategory C
- Retail Penison BenefitsRetail Penison Benefits
- Short-Term Insurance Commercial LinesShort-Term Insurance Commercial Lines
- Pension Funds BenefitsPension Funds Benefits
- Participatory interests in a collective investment schemeParticipatory interests in a collective investment scheme
Advice Automated
- CATEGORY I

- Long-Term Insurance subcategory A

- Short-Term Insurance Personal Lines

- Long-Term Insurance subcategory B1

- Long-term insurance subcategory B2

- Long-term Insurance subcategory B2-A

- Long-term Insurance subcategory B1-A

- Short-Term Insurance Personal Lines A1

- Long-Term Insurance subcategory C

- Retail Penison Benefits

- Short-Term Insurance Commercial Lines

- Pension Funds Benefits

- Participatory interests in a collective investment scheme

Advice Non-automated
- CATEGORY I

- Long-Term Insurance subcategory A

- Short-Term Insurance Personal Lines

- Long-Term Insurance subcategory B1

- Long-term insurance subcategory B2

- Long-term Insurance subcategory B2-A

- Long-term Insurance subcategory B1-A

- Short-Term Insurance Personal Lines A1

- Long-Term Insurance subcategory C

- Retail Penison Benefits

- Short-Term Insurance Commercial Lines

- Pension Funds Benefits

- Participatory interests in a collective investment scheme

Intermediary Scripted
- CATEGORY I

- Long-Term Insurance subcategory A

- Short-Term Insurance Personal Lines

- Long-Term Insurance subcategory B1

- Long-term insurance subcategory B2

- Long-term Insurance subcategory B2-A

- Long-term Insurance subcategory B1-A

- Short-Term Insurance Personal Lines A1

- Long-Term Insurance subcategory C

- Retail Penison Benefits

- Short-Term Insurance Commercial Lines

- Pension Funds Benefits

- Participatory interests in a collective investment scheme

Intermediary Other
- CATEGORY I

- Long-Term Insurance subcategory A

- Short-Term Insurance Personal Lines

- Long-Term Insurance subcategory B1

- Long-term insurance subcategory B2

- Long-term Insurance subcategory B2-A

- Long-term Insurance subcategory B1-A

- Short-Term Insurance Personal Lines A1

- Long-Term Insurance subcategory C

- Retail Penison Benefits

- Short-Term Insurance Commercial Lines

- Pension Funds Benefits

- Participatory interests in a collective investment scheme

Latest News

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Healthcare costs are rising, making medical insurance more crucial than ever.
Claims Center
Welcome to the eSure Claims Center. We understand that filing a claim can be stressful, so we’ve made the process as simple and straightforward as possible.
Have any questions?
eSure provides various insurance options, including car, home contents, building, funeral, life cover, medical aid, and business insurance.
You can initiate a claim by contacting our claims department via phone, email, or the online claims portal.
Your funeral policy is activated after we receive your first premium payment.
Our home insurance is split into Building & Home Contents. It covers structural damage, contents protection, fire, theft, and natural disasters.
Yes, gap cover is available with medical aid plans but cannot be purchased as a standalone product.
Coverage for pre-existing conditions depends on the specific terms of your medical insurance policy.
Premium payments can be made using the link provided in your policy schedule via pay@ or through our member portal for funeral policies, or contact our support team for more information.
If you miss a payment, our support team will help you update your payment to avoid policy lapses.
You can update policy details by contacting our customer support or logging into the funeral member portal.
Get in Touch
- Live Chat: Click on the chat icon at the bottom right of your screen to connect with a representative instantly.
- Call Us: Reach out to our customer support team at 011 234 5678
- Email Us: Send us your queries at support@esurecover.co.za
